Please take into consideration that some products may take additional time for delivery and processing.
Important: Your order is shipped once your payment has been cleared. Please contact our customer service center if you would like to request an exchange or return on your order.

- Customs and Duties

The recipient will be held responsible for international shipments which may be subject to import duties and taxes. Please be advised that these charges are levied by the destination country and we do not have control over them. In the case that the recipient refuses to receive the parcel, the order will be returned to Korea and will not be re-shipped. Relevant expenses (round-trip shipping, customs, etc.) will be deducted from the refund.

 WHYNOTUS does not request an exchange or refund, but does not deal with the random delivery of goods by the customer.
All exchanges and refunds must be applied through CONTACT within 7 days without wearing them.

※ Application for exchange or return due to simple change and defects in goods
Please fill out the request including 'Order Number' on the CONTACT page of the category on the website and send the item according to the manager's instructions.